14k Dainty Heart Pendant Letter Initial Necklace

Your OMNIA LUXE jewelry will usually be shipped within 3-5 business days. Standard delivery usually arrives within 7-16 business days, while express delivery takes 5-8 business days.

Customized items (such as custom designs or birthstone settings) may take longer to ship. However, simple designs like initials, charms or birthstones are not usually customized items and therefore follow normal shipping times.

Please be assured that we always strive to minimize delays and appreciate your patience.

OMNIA LUXE offers a worldwide standard delivery service so you can enjoy our jewelry wherever you are. Delivery is free to customers in all countries with a minimum order amount of $49-$55 or local currency equivalent (shown in your shopping cart). No matter where you order, delivery is seamless and affordable with no extra steps required.

If the jewelry you receive does not meet your expectations, don't worry!OMNIA LUXE offers a 90-day money back guarantee. Simply email us your order number, pictures and a description of the problem. Whether you want an exchange or a full refund, we will provide all the necessary information needed to return your item. Your satisfaction is our top priority!

This piece is crafted with [14K/18K solid gold/platinum], ensuring durability for daily wear. Unlike plated jewelry, it won’t tarnish easily or fade with time. For our more affordable lines, we use high-quality gold vermeil (a thick layer of gold over sterling silver) – I can show you the difference if you’d like!

We specifically use nickel-free metals for all our pieces, including hypoallergenic sterling silver and 14K+ gold. Many of our customers with sensitive skin wear these daily without issues, but if you’d like, we can also recommend our platinum options – they’re even gentler on skin

“Yes, we offer 10% off when you buy 3+ pieces from the same collection. If you pair these earrings with the necklace and bracelet, that would save you about $45 total – plus, you’d get a free jewelry box as a bonus.”

For deeper cleaning, mix warm water with a drop of dish soap, soak for 5 minutes, then rinse and pat dry. Avoid using toothpaste or harsh chemicals, as they can scratch the surface.

“We offer a 90-day return window for unused, undamaged items with the original packaging. If it’s a size issue, we can also resize rings for free (up to 2 sizes) or exchange earrings for a different style. Just keep your receipt – that’s all you’ll need to process it.”